Wesfarmers OneDigital - Health, safety and wellbeing

OneDigital is committed to the health, safety and wellbeing of its team members and creating an environment where team members are safe and supported in their health, safety and wellbeing.

After a positive first half with no recordable incidents, the key safety measure, total recordable injury frequency rate (TRIFR) for Catch was 10.0 in the 2024 financial year. The increase in Catch's TRIFR was driven by seven incidents in the second half, combined with a near-halving in worked hours over the reporting year compared to the prior year. TRIFR remains at zero for OnePass and OneData.

Achievements in the financial year include:

• Traffic management plans across Catch fulfilment centres were updated to improve separation between pedestrians and mobile plant vehicles, and team member retraining on correct use of mobile plant, including updates to pre-start checklists
• Improved housekeeping practices leading to fewer trips and slips at Catch fulfilment centres as a result of actions undertaken through the Lean Six Sigma (Continuous Improvement) Accreditation program.
• Creation of new online training modules to support Catch team member understanding of hazards, near misses and incidents.
• The introduction of a task rotation program to minimise repetitive movement injuries, as well as a manual handling training program led by an on-site physiotherapist.

• OneDigital partnered with Medibank to deliver seven Work Better, Live Better sessions focused on supporting team members’ personal health and wellbeing. Themes included mental health, high performance strategies and financial wellness.  
• Other safety and wellbeing initiatives included flu vaccinations, first aid training and the Employee Assistance Program, which offers a confidential employee assistance counselling service available 24/7 to team members and their immediate families. OneDigital also provides team members access to a wellness hub with parents room facilities at its headquarters.

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